Pierre-Louis

I began my career in the Service Desk Department, first as a Solution Architect in pre-sales, as part of a work-study program, then as Bid Manager, in charge of managing responses to calls for tender. This gradual immersion naturally led to something that would become the company’s central point of difference: rethinking employee career paths to turn them into a measurable competitive advantage, in terms of adoption, satisfaction and return on investment.

The rise of Artificial Intelligence accelerated this trajectory. I launched the first use cases internally, built the bridge between technical capabilities and business objectives, and then scaled up the approach in a structured manner. Aas Chief AI Officer I now fulfil this hybrid role, at the crossroads of strategy, technology and the market, with three key objectives: to manage the company’s AI strategy, to integrate this strategy into support services as well as internal operations, and help clients achieve concrete, measurable results. With this in mind, a cross-functional center of expertise is being set up to move from the experimental phase to full-scale deployment.

I firmly believe that AI will not replace human expertise, but elevate it. The only visible result of interactions between human and artificial intelligence should be the digital serenity of employees. At NEURONES, the trust and autonomy given to each individual are fundamental values. When an idea emerges, it is listened to. And this openness creates a fertile ground for transforming ideas into innovative projects and building solid, lasting partnerships with clients.