Service centers

Since 1995, infrastructure outsourcing has been based on shared service centers (hosting, servers and applications, workstation management and support), Third-party Application Maintenance on dedicated service centers. NEURONES' 5 different types of service centers provide these industrialized services:

 

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5 SUPPORT
CENTERS

1,100 professionals
24/7
Multilingual
Nanterre, Angers, Lille, Tunis and Timisoara

 

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2 POOLED WORKSTATION
MANAGEMENT CENTERS

20 people
Cloning
Packaging
Remote software distribution
Nanterre

 

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5 SERVICE CENTERS
FOR SERVERS AND APPLICATIONS

350 specialists
Supervision, management
Scheduling, operations plan
Release management
Nanterre, Courbevoie, Singapore and Bangalore

 

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11 HOSTING CENTERS

17,000 virtual machines (VM)
Independent Internet service provider
All operators
Telecom infrastructure as failover
Nanterre and Lyon (own facilities)
5 highly-certified (Tier 3+) partner hosting companies (multi-centers)

 

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5 THIRD-PARTY
APPLICATION MAINTENANCE CENTERS

All ERP and applications
KM base, test tools, versioning
Nanterre, Levallois, Angers, Nantes and Orléans

 

12
service centers dedicated to infrastructures

5
service centers dedicated to applications

1,700
people working in service centers

NEURONES' service centers at the heart of its outsourcing offer:

 

View the outsourcing offer