Outsourcing

Outsourcing certain parts of an information system means facilitating a company's transformation, while ensuring long-term control of quality and costs.

NEURONES commits:

  • its contractual liability concerning the agreed level of service,
  • the various services components of its “Infrastructure” and “Applications” centres, adapted to each context,
  • its know-how in matters of service desk, support (remote or local) to the workstation and supervision and operation of applications and networks, application support and third-party application maintenance,
  • its service options such as hosting or ownership outsourcing.

Because well-run Outsourcing is synonymous with simplification, efficiency and savings, a unique outsourcing piloting structure is made available to NEURONES' clients, giving them the advantage of:

  • the group's various complimentary offers and resources,
  • the essential responsiveness allowing unique technical programme management and short circuits,
  • rapid capitalisation on experience and know-how,
  • direct supervision by General Management.

NEURONES' strengths:

  • Progress plan for each instance of Outsourcing.
  • Consistent processes and proven ITIL practices.
  • Methodology documented, phase by phase (taking responsibility, operation, handover).
  • 25 years experience of concrete and significant gains (20 to 25% less incidents in three years).
  • Strong industrialisation from service centers.

350
managed services contracts for infrastructure and cybersecurity

100
active TPAM contracts

2,500
employees working on managed services contracts

The NEURONES outsourcing offer is based on industrialized services:

 

View the service centers