IT training and change management

This business covers all training and support services aimed at facilitating the adoption of digital tools and transformations within organizations.

Interventions include:

• training engineering consultancy, including the definition and management of training plans, the structuring of learning paths and the development of associated communication systems;
• the design and production of educational content, in a variety of formats (face-to-face sessions, e-learning, Mooc, short "quick learning" formats, long courses including retraining or "reskilling" schemes), which can be part of certification or funded frameworks (such as Préparation Opérationnelle à l'Emploi or Certifications de Qualification Professionnelle);
• set up and run local support systems on customer sites (dedicated areas, "IT desks"), designed to make it easier to get to grips with the tools;
• support for deployments of office automation solutions, business applications or ERP, including user assistance.

A significant area of development concerns support for software deployment projects (particularly ERP). These customized services include:

• upstream, of the framing and design phases for teaching aids (e-learning modules, user guides, operating procedures);
• downstream, support and assistance systems designed to ensure that the tools are properly adopted.

To this end, the Group has an in-house digital studio dedicated to the production of educational content, which is distributed via LMS (Learning Management Systems) platforms, enabling training paths to be managed and tracked.

Distance learning methods have now become a permanent feature of training practices, complementing face-to-face systems.

NEURONES' strenghts:

• 20 years experience in training.
• Training center in Paris (Porte Maillot).
• Professional support (including post-training - provided by the group's service desk platforms).