Content management (ECM, EDM), business process management (BPM, RPA) and dematerialization

Enterprise Content Management (ECM) involves managing unstructured information in electronic form (letters, contracts, invoices, emails, miscellaneous electronic documents, photos, films, etc.), as opposed to information stored in databases. In particular, it covers all management and formatting of the mass content published by companies on the Internet: Web Content Management (WCM). ECM also includes Electronic Document Management (EDM) applications: acquisition, classification, storage, archiving and distribution of scanned documents (bank statements, telephone operator or energy supplier invoices).

Business Process Management (BPM) is a set of methods and applications that optimize and automate workflows. Robotic Process Automation (RPA) refers to the automation of routine tasks through the integration of software robots, which perform the tasks without human intervention. For example, these tasks include inputting transactions and managing automated assistants.

ECM and BPM converge when the workflows concern case handling (insurance claims, subscriptions, etc.) and document circulation. The steep increase in paperless documents, both incoming (letters) and outgoing (statements and invoices), and the proliferation of unstructured data, make ECM/BPM applications a sizable market segment, on a par with ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and SCM (Supply Chain Management) applications etc.

NEURONES' strenghts:

  • French leader in IBM FileNet technologies.
  • Solid partnerships with Tibco Software, Ui-Path, Kofax. 
  • Expertise in service-oriented architecture (SOA). 
  • Software edition with ARender reader and GED Flower.

330 people
as at 12/31/2023

Software publisher:
ARender®, Flower®, Fast2®

> 20 years
experience

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