Lorena

After arriving from Spain aged 25, my career in France started in a shipping company, where I was in charge of meeting clients’ commitments. Then, feeling the need to study again, I took a master’s degree in a Parisian management school. After graduating, I joined one of the group’s companies that was an expert in Cloud computing. I was quickly entrusted with several strategic accounts, more specifically to work with clients who were under pressure, in order to set up improvement plans and reinforce long-term trust. In these situations, turning things around is a team effort.

Everyone has a role to play: my technical knowledge and client-focused approach have helped me get back on track. In 2019, as part of a restructuring, I was offered to lead the Account Management team. It was a wonderful opportunity, which shows the confidence that NEURONES has in its employees! It was at this same time that it was decided to convert the Account Managers into real Consultants to serve the clients.

The entity has strong ambitions: to achieve them, we are maintaining the course of service excellence. I love my job, which combines a rigorous approach to figures and creative relationships. In my entity and within the group, the essential values of kindness, commitment, trust and respect are clear to see. I draw from them what is necessary for my personal and professional development.