Niouma

It was a first temp assignment with a NEURONES client that opened the doors to the group, where I was subsequently hired to manage IT support for a major banking account. 

With a passion for IT and management, and a great deal of autonomy, I was quickly recognized as a credible assistant, gradually evolving towards production coordination on a project combining internal services, client relations and business applications.

Access to a management position was made possible thanks to support every step of the way. Managing teams, taking a step back from operations and structuring global services were among the skills developed along the way.

The desire to break new ground has been a constant motivation. The role of Service Delivery Manager was particularly appealing, because of the perspective it offered and the opportunity to steer projects with a strategic vision. When this ambition was shared with my manager, a support plan was put in place. This support has been decisive: it has enabled me to acquire greater autonomy, take on new clients and strengthen my service management skills. In July 2024, I officially took on the role of Service Delivery Manager.

When you know where you want to go, there is always someone in the group to help you stand on your own two feet, gain confidence and go further. Tomorrow at NEURONES, a new challenge will be to support talent and pass on what my managers have taught me.